Returns & Exchanges

The actual color of the product may vary from the photo depending on the usage environment (device, skin tone).

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at help@slowrecipe.com.

You can always contact us for any return question at help@slowrecipe.com.

- Refunds are not available if the address is entered incorrectly.
- In case of a refund, it will be processed through the payment method you used.
- Once the refund is confirmed, we will immediately process the cancellation of the payment. However, the time it takes for you to receive the refund may vary depending on the circumstances of your card company or bank.
- Customers are responsible for shipping costs for exchanges and refunds.

- More than 7 days have passed since the delivery date.
- Visible signs of use.
- Intentional damage to the product.
- Returned without prior notification.
- Returned despite rejection by customer service.

- Submit an inquiry via email within 7 days of receiving the product.
- Provide the order number and attach photos.
(Photos are not required in cases of loss.)
- Shipping costs will be covered by Slow Recipe.