FAQ

When will you send my order?

Packages are shipped out within 1-5 business days after payment is cleared. Shipping time can be delayed due to national holidays or if there is a sudden surge of packages. In these cases we will put up a notice to address the delay.

Is this a genuine item?

Slowrecipe works directly with the brands to sell only 100% genuine and new items. All products are received directly from the official retailera or manufacturers.

How can I contact Slow Recipe?

Please email us directly via the 'contact us' button at the bottom of the page.

Which shipping company is used to to send the packages?

All packages are shipped directly from South Korea using HANJIN but when your package arrives in your country, it will be delivered via EMS or FEDEX.